I had my first day of training!! And I think it went pretty good!
I am doing my first day of training during a day shift (1030-4) shadowing a Hooters Girl. But I guess this isn’t how they usually do it, they usually want you to do a Hostess shift first so you know the layout of the floor before you start shadowing but I learning it today so that was fine. I will do my Hostess shift on Thursday night.
Alright so first when I showed up I went with the manager I had orientation with (I guess he needs a name huh…..we will call him Manager JC) to get my clock in figured out, and its pretty cool how they do it. Everything on the computer, to clock in, to take your training tests, and to put orders in the computer is all done with your thumb print so you don’t have any of that annoying putting in employee id business. Makes it pretty efficient. So after that I shadowed a girl we will call K, for the morning opening stuff to do. Basically its just making sure all the side stations are stocked and that the drink machines and cups and all that stuff is ready. I have only worked at Pizza hut before so I am not too strong on the waiting tables part, but I rock at the stocking stuff part because that is ALL I did at Pizza hut. We never really waited tables because every got carry out or delievery! That’s just how my home town was. So after we finished making sure everything was stocked we basically just waited till 11 when we opened. By then my actual trainer Trainer CB got there, so first thing she did was start evualuating me on my look.
She just made sure I was wearing a nude bra with my shirt, that I did my make up and that it looked good, no nail polish ect. Then she just started talking about what all I would do. Basically just follow her everywhere and watch what she does and don’t look awkward lol. We got a table a little bit after that and it was four regulars that come in about 4 times a week so all the girls already knew what they ordered and what they drank but Trainer CB still went through the motions of taking their order and drink stuff. She said most of the business during the days is regualrs, and that’s where you will make most of your tips because they come in specifically to see you and they tip well. She said she doesn’t have too many creepy regulars but they exist so I shall see how that goes when I encounter one but luckily today there weren’t any creepers. So really all I did all day was follow her around and talk to cutomeers with her. It was pretty cool talking to regualrs buecase they actually do want to get to know you and your life story, and in turn you will get to know them. They came in and were talking to girls about their families and the girls knew the names of family members and it was pretty cool to see that relationships like that happen!
But today was a good learning experience too, I learned where all the tables are and took my tables test but im glad I have a host shift to learn them some more because I basically memorized the piece of paper for the test. I know basically how to put orders in the computer and sling the orders back to the kitchen too. The one one thing I kept having trouble with was that you don’t immediately bring silverware to the table, you bring it after you get food orders. Its call the set up, you bring different set for sandwiches and stuff and a different set for wings. For example, if they order wings you bring a plate with a napkin, knife, fork and wetnap. It just basically helps you to visit your table a lot.
I felt like I learned a lot today and am excited for my next shift! And I am glad to say most of the girls were very cool and talked to me a lot after they realized I can actually do work and am not just going to expect them to do it all. It was pretty cool, I had a customer search me out for a picture because he thought I was pretty. A line yes, but I was pretty excited!
I will post more after my next shift!